Client Management
Client Profiles & CRUD
Full create, read, update, delete for client records with household linkage.
Advanced Search & Filtering
Full-text search with multi-field filters across your entire client database.
Case Notes
Structured notes per client with timestamps and staff attribution.
Photo Upload
Attach profile photos directly to client records.
Duplicate Detection
Automatic flagging of potential duplicate client entries.
Document Management
Upload and store supporting documents against any client file.
Assistance Tracking
Assistance Recording
Log food, counseling, and emergency assistance per client visit.
Barcode Scanning
Scan barcodes to quickly identify items and update distribution records.
Program Management
Track USDA and agency-specific programs with per-program rules.
Appointment Scheduling
Book and manage client appointments with calendar integration.
Calendar View
Visual calendar for staff to manage daily and weekly schedules.
Dashboard & Analytics
Real-time Metrics
Live dashboard with key stats — clients served, distribution totals, active cases.
Activity Feed
Live stream of recent actions across the organization.
Bulletin Board
Post and pin announcements visible to all staff on login.
User & Access Management
7-Role Access Control
Granular roles — Admin, Manager, Staff, Volunteer, and more — with per-role permissions.
Multi-Agency Support
Manage multiple agencies under one food bank with full data isolation.
Broadcast Messaging
Send targeted messages to staff groups directly from the dashboard.
Compliance & Reporting
TEFAP Compliance
Built-in support for TEFAP reporting requirements and distribution tracking.
USDA Distribution Tracking
Log and report USDA commodity distributions with full audit trail.
Audit Logging
Every action is timestamped and attributed for full accountability.
Administration
Food Bank Admin Dashboard
Coordination tools for food bank administrators managing multiple agencies.
Multi-Agency Management
Onboard and manage agencies from a single admin interface.
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